Legal
Compliance overview
Updated 2026-01-01
How we keep the platform clean, and what we expect from the businesses sending through it.
Account registration
Registration is open and does not require KYC. Traffic is still monitored, and accounts that breach the acceptable use policy may be suspended immediately.
Sender identities
A sender name must belong to the sender or be used with written permission from the owner. Impersonation ends an account immediately.
Consent
Marketing traffic requires recipient consent and an honoured opt-out. Records of consent must be available on request.
Monitoring
Traffic patterns and complaints are reviewed. Accounts causing recipient harm are suspended while the matter is investigated.
Records
Message metadata, sign-in events and account changes are logged for support, billing and dispute handling. Questions: [email protected].
Legal documents are published in English and apply to all markets.