Legal
Master agreement
Updated 2026-01-01
A master agreement covers customers who want one signed framework for volume messaging across markets.
Scope
The framework sets pricing, payment terms, support expectations and the process for adding markets or sender identities.
Pricing
Agreed per segment prices per destination, fixed for the period stated in the agreement.
Term and termination
A defined term with a notice period on either side. Unused balance is handled under the refund policy.
Requesting one
Ask support for a draft and send it to your legal team. Questions: [email protected].
Legal documents are published in English and apply to all markets.
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