Legal
Law enforcement requests
Updated 2026-01-01
Our position on requests for customer data from authorities.
Our policy
We do not hand out customer data. The only exceptions are cases concerning terrorism, child sexual abuse material or national security.
All other cases
For anything else, a specific court order signed by a judge is required. Requests without one are refused.
Contact
Send requests to [email protected].
Legal documents are published in English and apply to all markets.
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