Legal
Service level statement
Updated 2026-01-01
Availability targets for the platform interface and the sending API.
Target
The platform targets 99.9% monthly availability, excluding planned maintenance announced in advance.
Delivery
Delivery speed depends on the destination operator. We do not guarantee handset delivery times on any route.
Incidents
Incidents affecting sending are communicated to account contacts with status updates until resolution.
Legal documents are published in English and apply to all markets.
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