Help centre

Choosing a sender ID

What name should recipients see? Use the name people already associate with you, or any name you like. A name needs at least 3 and at most 11 characters, and it cannot receive replies. Nothing to register, you type it and send.

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brand owners
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The short answer

Use the name people already associate with you, or any name you like. A name needs at least 3 and at most 11 characters, and it cannot receive replies. Nothing to register, you type it and send.

Who this matters to

This comes up most often for brand owners. It is one of the questions people ask in the first week and rarely think about again once it is set up.

Doing it in the platform

Everything described here happens on screen while you work: the segment count, the cost, the sender name and the status of every message. Nothing is hidden behind a report you have to request.

If something looks wrong

Support on Telegram at @exerioco answers in minutes and can look at a specific send with you rather than sending you a help article.

Getting started

Create your account with email and password. No KYC and no approval queue. Add credits, paste your numbers, choose your sender name and send in under five minutes.

FAQ

What name should recipients see?

Use the name people already associate with you, or any name you like. A name needs at least 3 and at most 11 characters, and it cannot receive replies. Nothing to register, you type it and send.

Is there a support team I can ask?

Yes, a person on Telegram at @exerioco, not a ticket queue.

How do I get started?

Create your account with email and password. No KYC and no approval queue. Add credits, paste your numbers, choose your sender name and send in under five minutes.

Related pages

Still have a question?

Message support on Telegram at @exerioco and get a straight answer.