The short answer
The balance is the ceiling. Keep only what a campaign should cost in the account and nothing can exceed it.
Help centre
Controlling spend
How do I stop an overspend? The balance is the ceiling. Keep only what a campaign should cost in the account and nothing can exceed it.
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Who this matters to
This comes up most often for finance teams. It is one of the questions people ask in the first week and rarely think about again once it is set up.
Doing it in the platform
Everything described here happens on screen while you work: the segment count, the cost, the sender name and the status of every message. Nothing is hidden behind a report you have to request.
If something looks wrong
Support on Telegram at @exerioco answers in minutes and can look at a specific send with you rather than sending you a help article.
Getting started
Create your account with email and password. No KYC and no approval queue. Add credits, paste your numbers, choose your sender name and send in under five minutes.
FAQ
How do I stop an overspend?
The balance is the ceiling. Keep only what a campaign should cost in the account and nothing can exceed it.
Is there a support team I can ask?
Yes, a person on Telegram at @exerioco, not a ticket queue.
How do I get started?
Create your account with email and password. No KYC and no approval queue. Add credits, paste your numbers, choose your sender name and send in under five minutes.
Related pages
Choosing the best send timemarketing teamsShort codes and long numbersproduct teamsMoving from another providertechnical buyersHow to send your first SMSnew accountsChoosing a sender IDbrand ownersCustom sender IDs without registrationevery senderNumber formats that worklist ownersUploading a CSVteams with lists
Still have a question?
Message support on Telegram at @exerioco and get a straight answer.