The short answer
Yes in intent. Transactional messages are expected and urgent, bulk is chosen and promotional, and mixing them in one send weakens both.
Help centre
Bulk versus transactional
Are they treated differently? Yes in intent. Transactional messages are expected and urgent, bulk is chosen and promotional, and mixing them in one send weakens both.
NO KYCFree API accessCustom Sender IDs99% delivery rateWorldwide coverage
- Help centre
- everyone
- Plain English
- Live in 5 minutes
Who this matters to
This comes up most often for everyone. It is one of the questions people ask in the first week and rarely think about again once it is set up.
Doing it in the platform
Everything described here happens on screen while you work: the segment count, the cost, the sender name and the status of every message. Nothing is hidden behind a report you have to request.
If something looks wrong
Support on Telegram at @exerioco answers in minutes and can look at a specific send with you rather than sending you a help article.
Getting started
Create your account with email and password. No KYC and no approval queue. Add credits, paste your numbers, choose your sender name and send in under five minutes.
FAQ
Are they treated differently?
Yes in intent. Transactional messages are expected and urgent, bulk is chosen and promotional, and mixing them in one send weakens both.
Is there a support team I can ask?
Yes, a person on Telegram at @exerioco, not a ticket queue.
How do I get started?
Create your account with email and password. No KYC and no approval queue. Add credits, paste your numbers, choose your sender name and send in under five minutes.
Related pages
Reusable message templatessupport teamsGiving your team accessmanagersKeeping the account secureaccount ownersChanging your passwordaccount ownersLocked out after failed loginsaccount ownersUnderstanding Rejectedsupport teamsHandling a complaintsupport teamsKeeping records of consentcompliance teams
Still have a question?
Message support on Telegram at @exerioco and get a straight answer.