Help centre

How long messages are kept

Is my history stored forever? History is kept for as long as you need it operationally and can be exported at any time. Ask support if you need a shorter window.

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compliance teams
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The short answer

History is kept for as long as you need it operationally and can be exported at any time. Ask support if you need a shorter window.

Who this matters to

This comes up most often for compliance teams. It is one of the questions people ask in the first week and rarely think about again once it is set up.

Doing it in the platform

Everything described here happens on screen while you work: the segment count, the cost, the sender name and the status of every message. Nothing is hidden behind a report you have to request.

If something looks wrong

Support on Telegram at @exerioco answers in minutes and can look at a specific send with you rather than sending you a help article.

Getting started

Create your account with email and password. No KYC and no approval queue. Add credits, paste your numbers, choose your sender name and send in under five minutes.

FAQ

Is my history stored forever?

History is kept for as long as you need it operationally and can be exported at any time. Ask support if you need a shorter window.

Is there a support team I can ask?

Yes, a person on Telegram at @exerioco, not a ticket queue.

How do I get started?

Create your account with email and password. No KYC and no approval queue. Add credits, paste your numbers, choose your sender name and send in under five minutes.

Related pages

Still have a question?

Message support on Telegram at @exerioco and get a straight answer.